I was welcomed by Brenda who seems to basically run the whole show - which consists of a lot of shipping, customer relations and entertaining lost Texans.
Brenda not only showed me some new hot products, but also was nice enough to take the time to talk about the photography business in general, design in particular and their stringent quality control standards. Impressive, but then I already knew that as I have owned their bags for close to 15 years now. Sure, they cost money but then you get what you pay for.
Any way, if you are going there looking to see assembly line workers sewing away on their products - forget about it. They have had to make some of the same changes the rest of American manufacturing has made. In the end it all comes down to overseeing the quality of the product BEFORE it reaches the consumer.
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